Tag Archives: Food

Speciality Coffee Shop – Business and Point-of-Sale

Now let’s get down to business. At some point you have to face facts, and facts are something that is hard to come by. Polvo was always meant to be a well-oiled little machine that could run on its own at minimal expense. To do this, you need to know what works and what doesn’t work. And if something is tapping your finances, you need to put a stop to it.
20141118_143028
Most coffee shops like going into detail when it comes to their coffee consumption. A lot of time is spent calculating grams and wastage per shot. This is clever business, but something I decided early on not to worry about too much. By all means, understand the consequence of shot costs to your business. It is after all “black gold”, so keep an eye on your stock consumption. Just don’t lose any sleep over it.

I am a crime author by nature, so detail is my one vice. However, at Polvo, before anything else, coffee and service was going to be my focus, my detail. I did not want to scrutinize my end product to see if I could save a gram somewhere. Instead, we rather looked at curbing wastage behind the counter and in the kitchens. From grinding, to tamping, to milk usage, make sure all staff are on the same page with regards to minimizing unnecessary costs. Spend a couple days observing staff and the process before laying down the law.

There are a number things that could help curb losses:

POS
EasiPos_2_408650
Before you even look at anything else, you must have an army general at till point. Your choice of Point-of-Sale software could make or break your business. You need a system that is user-friendly, easy to regulate and militaristic in capturing data. We decided on the EasiPos system by AnkerData, by far the most uncomplicated system around. Not only does the program flag altered orders and regulate cash sales, but it also acts as a clocking system for staff. This system is a must for any start-up coffee shop. It will save you tons of troubles and simplify your business. It helps that AnkerData has a high after-sales service standard and interacts well with clients. They can be reached on: answers@ankerdata.com

FOOD WASTAGE
20141118_142044
If you do food, make sure you sell desserts or foods that do not go off at a rapid rate. For cakes and things, research the types of cakes that do not dry out quickly. And for meals, instead of offering plain chicken sandwiches, rather make it smoked chicken. Smoked and cured meats have a longer shelf life than raw-to-cooked meats. This does not entitle you to become a dodgy establishment with a reputation for selling stale cakes and inedible lunches. Essentially you want everything to stay fresh all the time but we know that will never happen, so safeguard the business by stocking items with maximum shelf life and ensure fast and effective stock rotation. For fresh stock, set up business relationships that will ensure the best produce at the best price at the best time.

SNAPSCAN

At some point you are bound to have staff with fingers in the till. It is inevitable, and not just in this wonderfully corrupt South Africa. It is a problem the world over. In order to minimize cash on the premises, we sought out a mobile payment method. We showed our customers how to download the SnapScan application on their phone, link it to their bank, scan our unique code, enter their code and pay. It is the easiest thing!. They come, they scan, they go. This system worked well for our jogging or cycling customer, who often found themselves without a wallet, but only with their phones.
snapscan-app
TIME WASTAGE

One of the worst forms of waste! As a business owner you have little to offer the business by hitting the till or drawing doodles on the morning newspaper. It made more sense for me to measure my minutes and my efforts. Every morning I forced myself to tend to physical shop related work before having my first cup. After a cuppa, we will meet for training and only then will I concentrate on mails and media updates. It has to become a routine. Remember: finger on the pulse.

WACKY WINE – THE FOOD

wacky-wine-weekend

Fiction authors, a naughty bunch by nature, swim through never-ending dreamscapes to mould their tales, feeding off of their imaginations and accentuating the senses. Because of this it requires mental restraint when reviewing wines or wine estates, restaurants or chefs, coffees or baristas. However, during the Wacky Wine Weekend there are so many of these wonderful elements and it needs to be shared. I decided to break it up into three separate posts: the food, the travel, and the wines. I thought it wise to start with the food because there will be competitions and sponsored prizes during the other posts.

My wife and I travelled via Swellendam to Robertson, and when the Wacky Wine was finished, we drove through Barrydale back to the Garden Route. Just one note, during the festival there are few places to sit and eat because most estate restaurants can’t service the large number of visitors. Instead a portion of the ground is sectioned off and a large market-style food stall is erected under tent-cover to feed the masses. Though it serves the purpose and I’m usually first in line for traditional local foods, I do not review boerewors hotdogs and roosterkoeke.

CAFE MAUDE – ROBERTSON (@BonCourageWines)

Cafe MaudeI visited Bon Courage just prior to the Wacky Wine because they stock some of my favourite wines and we happened to be passing by. The restaurant is owned by Maude Bruwer, sister of the winemaker at Bon Courage. For breakfast one had Eggs Benedict and the other had Eggs Florentine. Being a stickler for detail, I immediately picked up the chef’s signature. It was the tomatoes. Something about them contributed to the overall brilliance of the meal. The tomatoes had been lightly grilled, drained of excess water and drizzled with balsamic. It became such a feature that it overshadowed the magnificence of the rest of the meal. Well done!

BOURBON STREET – ROBERTSON

Bourbon Street incorporates an American theme with an adapted American-styled menu. Prices are very competitive while the food, as well as the presentation, were in keeping with the unique theme. I can strongly recommend the Springbok and Kudu burger or the chicken chimichanga. Even the Moroccan couscous is spectacular. Considering the competitive price and serving size, one has to be realistic about preparation time and availability. But consistency should be a non-negotiable attribute of any restaurant, whether peak season or not. During these challenging times a restaurant should be a smooth machine. We visited Bourbon Steet thrice. Let me detail the minor inconsistencies: First visit was quiet with good food, muted atmosphere with adequate service. Second visit was loud, great service, long wait for food and not the same serving size as before. Third visit was good food, adequate service, and very loud atmosphere.

THE PENNANT WING – SWELLENDAM (@pennantwing)

IMG-20140606-00330When reviewing restaurants I seldom visit the same place more than once, unless there are no other places available. This time I couldn’t resist going back for more. Delicious home made veg soup, tasty cottage pie, surprisingly light cheesecake with subtle berry compote, decadent choc-orange-coffee cake, and smooth coffee formed part of a collection of surprises. Then add to that the crackle of a fireplace on a rainy day and caring hosts, and an author’s world makes sense again.

THE RAMBLING ROSE – MONTAGU

Delightful surprise in the heart of Montagu, which is a short drive from Robertson. The lasagne had a gentle herbs-and-spices preparation, opting for a muted, less intense flavour. It worked well. Their chicken, cranberry and camembert salad reigned supreme over all salads on offer during the trip. The large rose water flavoured meringues were fascinating as a dessert. Decent portions and friendly service sealed the deal.

KARIN’S ON MAIN – BONNIEVALE (@KarinsonMain)

At the peak of the Wacky Wine we were searching high and low for places to eat. Most places were fully booked (a reviewer’s worst nightmare!), so we discovered this gem in Bonnievale. It was the perfect end to a perfect day, which is what you expect from a restaurant. From the food, the creative shop fitting, the light atmosphere, to the complex Bonnievale CCC house wine, all was enjoyed. The calamari portion, as well as the ribs, were sizeable enough and proved to be good value for money. Preparation was timed well and the service was excellent. Both Karins were present and a delight to speak with.

DE VAGEBOND – SWELLENDAM (@DeVagebondRes)

It was immediately clear that the restaurant was either new or under new management, something which was confirmed later. This in itself is not always a bad thing, so do not let that dissuade you from visiting De Vagebond. They might be in the early stages of something amazing. Their biltong and blue cheese soup was amazing, not too creamy. The smoky bacon salad made an impression because care had been taken to prepare the bacon in a maple syrup, something that adds character to the dish. Though the waiters seemed a bit new and over-eager on the job, the service was still very good. De Vagebond is a work in progress, and the sky is the limit.

 

In the next post I will explore the travelling side of things. I will show everyone what an author does to de-stress (don’t worry, I’ve deleted all the explicit pics) and I will explain why people think we are obnoxious, when we are actually trying to be charming. In the next post there will be a Rain Biologie hamper* up for grabs. And in the final post featuring the wines, there will be a box of Arabella wines on the line.

Rain Biologie

 

*Picture is only a representation of the hamper. Products might vary. Prizes only available to folks residing in SA.

 

 

 

 

 

 

 

It is very stra…

It is very strange, this domination of our intellect by our digestive organs. We cannot work, we cannot think, unless our stomach wills so. It dictates to us our emotions, our passions. After eggs and bacon it says, “Work!” After beefsteak and porter, it says, “Sleep!” After a cup of tea (two spoonfuls for each cup, and don’t let it stand for more than three minutes), it says to the brain, “Now rise, and show your strength. Be eloquent, and deep, and tender; see, with a clear eye, into Nature, and into life: spread your white wings of quivering thought, and soar, a god-like spirit, over the whirling world beneath you, up through long lanes of flaming stars to the gates of eternity! – JEROME K JEROME

This quote by Jerome K Jerome describes how I wish to proceed with this venture. I wish to focus mainly on food, drink and merriment. The first couple of posts will be introductory posts, just me settling in.

I am open to suggestions in line with the themes mentioned. If there is a wine, a venue or a particular feature you would like to see here, then let me know. Companies wishing to market themselves or to be reviewed here, can do the same.

So, until the time comes when we will be denied anything enjoyable and wholesome, let us cling to every second, passionately.

J